Cookie Policy

Last updated: April 2026

Manage your cookie preferences

You can change your choices at any time.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, or work more efficiently, and to provide information to the site owner.

Similar technologies such as local storage, session storage, and web beacons operate in a comparable way and are also covered by this policy.

2. Why We Use Cookies

EventFlow uses cookies and similar technologies to:

  • Keep you signed in across pages
  • Remember your language and display preferences
  • Keep your shopping cart and ticket selections intact
  • Understand how visitors use our platform so we can improve it
  • Show relevant promotional content (only with your consent)

3. Cookie Categories

Essential Cookies

Always On

These cookies are strictly necessary for the website to function. They cannot be switched off. They are usually set in response to actions you take such as logging in, adding tickets to your cart, or filling in forms.

Cookie Name Purpose Duration
PHPSESSID Maintains your session state across page requests (login, cart, security tokens) Session
ef_cookie_consent Stores your cookie preference choices 1 year
eventflow_lang Remembers your preferred display language 1 year
ef_auth Keeps you authenticated across browsing sessions (set only when you tick "Remember me") 30 days

Analytics Cookies

These cookies help us understand how visitors interact with EventFlow by collecting and reporting information anonymously. We use this data to improve the platform. These cookies are only set if you give your consent.

Cookie Name Purpose Duration
_ga Google Analytics – distinguishes unique users 2 years
_ga_* Google Analytics – stores session state 2 years

Marketing Cookies

These cookies are used to deliver advertisements that are more relevant to you and your interests. They may also be used to limit the number of times you see an ad and to measure the effectiveness of advertising campaigns. They are only set with your explicit consent.

Cookie Name Purpose Duration
_fbp Facebook Pixel – tracks visits across websites to deliver targeted ads 90 days
fr Facebook – delivers, measures and improves ad relevancy 90 days

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control those third-party cookies. You can find more information about them in the respective privacy policies:

5. How to Manage Cookies

You have several ways to manage cookie preferences:

🎛️ Via our Consent Banner

Use the banner shown on your first visit, or reopen it at any time.

🌐 Via Your Browser

Most browsers allow you to view, delete and block cookies. Note that blocking all cookies may break some site features.

Browser guides: Chrome · Firefox · Safari · Edge

6. Legal Basis

Our use of cookies is governed by multiple legal frameworks depending on your location:

  • GDPREuropean Union General Data Protection Regulation
  • LGPDBrazil's Lei Geral de Proteção de Dados
  • CCPACalifornia Consumer Privacy Act (USA)
  • PIPEDAPersonal Information Protection and Electronic Documents Act (Canada)

Essential cookies are processed on the basis of legitimate interest. All other cookie categories are processed based on your explicit consent, which you can withdraw at any time.

7. Contact & Policy Updates

If you have questions about our use of cookies, please contact us:

We may update this Cookie Policy from time to time. The date at the top of this page shows when it was last revised. Continued use of EventFlow after changes constitutes acceptance of the updated policy.