Company Terms of Use

Last updated: August 2026

These Company Terms of Use (“Company Terms”) explain the rules for creating and operating a company account on the platforms operated by EventFlow Experience (Québec, Canada). They complement our general Terms of Service, Privacy Policy and Cookie Policy. By creating a company account, checking the acceptance box, or using company features, you agree to these Company Terms.

Core positioning

EventFlow Experience provides technology and software tools. We do not sell your products or events, we do not broker deals, and we do not intermediate commercial contracts between Companies and Users/Organizers. Where fees apply, they relate to payment technology, online ticket issuance technology and self-service sales technology, as disclosed in the product. Most other company tools are offered free of charge, on an “as available” basis.

1. Acceptance & definitions

These Company Terms are terms of use for company accounts on EventFlow. They become binding when you accept them (including by checkbox) or when you continue using company features after notice of updates where permitted by law.

  • “Company” means the business profile you register and the people authorized to operate it.
  • “User” means any individual or organizer who interacts with your company through the platform (including attendees, organizers and collaborators).
  • “Owner” means the user account that created or controls the company profile.
  • If you accept on behalf of an organization, you confirm you have authority to bind that organization.

2. Nature of the company services

Company features may include profile and landing tools, calendar/booking tools, agreement tools, collaborator management, media uploads, and access to payment, ticketing and self-service sales technology.

EventFlow Experience operates as a technology provider. Unless we expressly state otherwise in writing, we do not produce your events, supply your goods/services, or perform your commercial obligations to Users.

3. No sale, brokerage or intermediation

To the maximum extent permitted by law, you acknowledge that EventFlow Experience:

  • does not commercialize or resell your events, tickets, products or services as principal;
  • does not act as broker, agent, marketplace seller, guarantor or escrow agent for deals between Companies and Users;
  • does not intermediate or become a party to contracts negotiated or concluded between Companies and Users/Organizers;
  • provides software and, where applicable, technical payment rails via third-party payment service providers (“PSPs”).

Any commercial relationship arising from your use of company tools is solely between you and the other party.

4. Paid technology services

When fees apply, they relate to technology and service components such as:

  • Payment technology for online and in-person acceptance flows;
  • Online ticket issuance technology;
  • Self-service / kiosk sales technology.

Applicable fees, credits or rates are those disclosed in the product, pricing pages, checkout or billing screens at the time of use. PSP fees may apply in addition and are governed by the PSP’s terms.

5. Free / complementary tools

Many company tools (for example profile/landing configuration, calendar tools, agreement drafting aids, notifications and collaboration features) may be offered free of charge. Free features are provided “as available”, may change, and do not create any obligation for EventFlow Experience to maintain a specific feature set indefinitely.

6. Agreements between Companies and Users

The platform may provide tools to draft, send, accept or store arrangements between a Company and a User/Organizer (including venue/partnership style arrangements or calendar bookings).

  • Those arrangements are solely between the participating parties.
  • EventFlow Experience is not a party, not a law firm, and not an arbitrator of those arrangements.
  • You are responsible for the legality, accuracy and enforceability of your own commercial terms.
  • Platform status labels (draft, proposed, accepted, etc.) are operational indicators, not legal certification of a valid contract under local law.

7. Payments, fees & payouts

Payment processing is performed by third-party PSPs (for example Stripe or other supported providers). Connected-account onboarding, settlement timing, holds, chargebacks and KYC/AML checks follow PSP rules and applicable law.

  • You authorize disclosed EventFlow technology/service fees and applicable taxes shown in product flows.
  • EventFlow Experience does not guarantee payout timing beyond what the PSP and banking rails allow.
  • Refunds, cancellations and customer disputes for your offerings remain your responsibility, subject to your policies and mandatory law.

8. Taxes & compliance

You are solely responsible for determining, collecting, reporting and remitting taxes related to your business, and for obtaining permits, licences and insurance required for your activities in each country where you operate (including Canada, the United States, Brazil, Portugal, Spain, France and England/United Kingdom, as applicable).

You must cooperate with reasonable identity, fraud-prevention and compliance requests from EventFlow Experience or PSPs.

9. Content, landing pages & branding

You retain ownership of your company content. You grant EventFlow Experience a limited licence to host, display and transmit that content as needed to operate the Services. You represent that you have all rights required to publish it and that it does not infringe third-party rights or applicable law.

10. Data protection

Processing of personal data is described in our Privacy Policy. Depending on the feature and jurisdiction, you may act as an independent controller for data you collect from Users through your company tools. You must provide any notices and obtain any consents required by law for your own processing.

11. Multi-jurisdiction note

These Company Terms are designed for international use of a technology platform. Mandatory local consumer, employment, tax, advertising or sector rules in Canada, the United States, Brazil, Portugal, Spain, France, England/United Kingdom and other places may still apply to your business activities. EventFlow Experience does not provide legal advice. If you need jurisdiction-specific counsel for your operations, consult a qualified local lawyer.

12. Disclaimers & limitation of liability

Company features are provided “as is” and “as available”, to the maximum extent permitted by law.

To the maximum extent permitted by applicable law, EventFlow Experience is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost data, business interruption, or losses arising from deals between Companies and Users, failed events, chargebacks, or third-party PSP actions.

Nothing in these Company Terms excludes liability that cannot be excluded under Québec or Canadian law, including liability for gross negligence or fraud where such exclusion is prohibited.

13. Indemnification

You agree to defend, indemnify and hold harmless EventFlow Experience and its officers, directors, employees and agents from claims, damages, losses and expenses (including reasonable legal fees) arising out of your company content, your offerings, your agreements with Users, your misuse of company features, or your violation of these Company Terms or applicable law.

14. Suspension, deletion & account type

The Owner may delete the company where the product allows, subject to confirmation flows. Deletion may remove company profile data, media under company uploads, calendar/booking records, agreement records and related company dependencies, while personal login credentials may remain for the Owner’s individual account.

We may suspend or terminate company access for breach, fraud risk, legal exposure or platform integrity reasons. Surviving clauses (including fees owed, disclaimers, liability limits and indemnification) continue after termination.

15. Governing law

These Company Terms are governed by the laws of the Province of Québec and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. Subject to mandatory protections that cannot be waived, courts located in the Province of Québec shall have exclusive jurisdiction over disputes arising from these Company Terms or company features.

16. Changes

We may update these Company Terms from time to time. The “Last updated” date reflects the latest revision. For material changes, we will provide reasonable notice when practicable. Continued use of company features after the effective date constitutes acceptance where permitted by law.

17. Contact

For questions about these Company Terms of Use, contact:

EventFlow Experience — Legal